No claims would be entertained after 90 days (from date of buying).

Who is responsible for shipment?

  • The Consumer has 10 days (from the order date) to return the item if it was ordered mistakenly. In this case the customer pays for return shipping cost.
  • There is no reimbursement for the shipping charges.
  • Broken/opened products are not accepted.
  • Our company is not answerable if the goods returned are defaced/lost/vandalized during transition.
  • Shipping cost will be subtracted from the total price of product if the customer got “free shipping”.
  • Consumer would pay the overall shipping charges (to and from the customer’s premises) for the unaccepted return products unless he has got approval from the Company’s customer service.
  • Return shipping cost would be paid by our business, if we did not deliver you the precise item.

Items that cannot be returned

  • Backup tape cartridges on which you have pasted customized barcode labels.
  • Printer toners/ink are not returnable.

Condition of the package returned

  • The package should be in its original form including its wrapping, foam etc.
  • Original factory box along with all booklets, blank warranty cards etc.
  • Do not remove the UPC codes.
  • The factory packaging should not be defaced.
  • Item being exchanged or returned must be in good condition and our staff would decide whether it is fit for selling or not?

What if customers are shipped damaged merchandize

  • Do not accept the delivery if you get visibly damaged products. Notify the delivery person and the Company as well. We will make sure that you get instant replacement.
  • If the Purchaser noticed that the consignment was broken after receiving the package, then they should instantly contact Us, (preferably within 24 hours)

Refund

  • Purchaser gets full refund of the original product price if he returns the item within 30 days (from order date).
  • Store credit might be given to the Purchaser if the merchandize is returned after 30 days.

Restocking Fees

  • Clients will not be liable for restocking fee if they return the product within 30 days (from date of delivery).
  • After 30 days, the client will have to pay restocking fee up to 25%. We will not receive any return after 90 days (from purchasing date).